Introduction

At ARCA CTR LTD, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, chatbot platform, or services. By using our platform, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, or any data you provide when contacting us or signing up for our services.
• Usage Data: Information about how you use our website and chatbot platform, including IP address, browser type, pages visited, and session duration.
• Cookies and Tracking: We may use cookies and similar technologies to improve user experience, analyze usage patterns, and personalize content.

2. How We Use Your Information

Your data is used to:

• Provide, maintain, and improve our chatbot services.
• Communicate with you about updates, promotions, or support inquiries.
• Analyze usage trends to enhance platform performance.
• Comply with legal obligations and protect our rights.

3. Sharing Your Information

We do not sell or rent your personal information. We may share data:

• With trusted service providers who assist in operating our platform.
• To comply with legal requirements or protect our rights.
• In case of business transfers such as mergers or acquisitions.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

5. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, update, or delete your personal information.
• Object to processing or request restriction of your data.
• Withdraw consent where applicable.
• Opt-out of marketing communications at any time.

To exercise your rights, please contact us at admin@arcactr.com.

6. Cookies & Tracking Technologies

Our website may use cookies and similar tools to enhance user experience:

• Essential cookies for website functionality.
• Analytical cookies to understand user behavior.
• Marketing cookies for personalized promotions (with your consent).

7. Third-Party Links

Our platform may contain links to third-party websites. ARCA CTR LTD is not responsible for the privacy practices or content of these external sites.

8. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from minors.

9. Updates to Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the effective date. We encourage you to review this page regularly.

Effective Date: December 11, 2025

10. Contact Us

If you have questions about this Privacy Policy or your personal data, contact us at:

Email: admin@arcactr.com
Address: 2 Frederick Street, Kings Cross, London, WC1X 0ND, United Kingdom